|
FAQ: SHIPPING, GUARANTEE, PRIVACY POLICIES, ETC.
Can I get a printed catalog?
Yes! To request one, us.
The brochure will go out the following day!
Does Leader Motorcycle Accessories offer a guarantee?
Yes! We want your purchase of our product(s) to be risk-free. We are confident that you will love our products, but should you decide to return any item(s) within 30 days (assuming normal use), you will receive a full refund
-- no questions asked.
What if I want to return or exchange an item(s)?
You may return any item within 30 days provided you include a copy of the sales
receipt. You must pay the cost of shipping the item back to us. If the
item is in resellable condition, you will receive a full refund -- no
questions asked.
How quickly will I receive my order?
We ship orders almost every day, so most
orders are received within 5 days from date of order. If your order will
be delayed for some reason, we will notify you via email.
How secure is Leader Motorcycle Accessories' online ordering software?
Leader Motorcycle Accessories uses secure
shopping cart software to ensure the highest security of your information.
The goal of our security policy is to deliver credit card information from
your order to us with the minimum possibility of exposure to prying eyes.
Our primary tool for this is the utilization of secure data encryption. We
encrypt the information between the customer and the cart, and we retrieve
your credit card via a secure browser, so your information is never
"free floating" about the Internet. In addition, every quarter our processes are put through a security test by our credit card processing service, First Data.
How does Leader Motorcycle Accessories protect my privacy?
Leader Motorcycle Accessories will not rent,
sell or trade any information you share with us, including your email
address, physical address, phone numbers, credit card numbers or any other
information. This information will remain strictly the property of Leader
Motorcycle Accessories and will not be shared with any other individual or
entity.
Information will be used only when you have agreed to share it and for the
purpose of communicating special promotions, discounts, limited-time
items, updates and other information about Leader Motorcycle Accessories
via email (we do not and will not "spam" you!). You agree to
receive communications from Leader Motorcycle Accessories by completing
any form on this site. We do not use "cookies" or any other
tracking method. We respect your privacy!
What if I want to be removed from Leader Motorcycle Accessories' email list?
If you no longer wish to receive
communications from Leader Motorcycle Accessories, you may unsubscribe
from our email list at any time by clicking on the "unsubscribe"
link at the bottom of our email messages, or by sending us an
with the word "remove" in the subject line or body of the message.
What kinds of shipping options does Leader Motorcycle Accessories
offer?
We use UPS (Ground, 3-Day Select, 2nd-Day Air, Overnight) for shipping within
the United States. Tracking numbers are available upon request.
Does Leader Motorcycle Accessories ship to overseas addresses?
Yes! We use Global Priority Mail for most addresses
outside the US ($14.99). Simply choose "Outside US" as your shipping method during check-out.
What kinds of payments does Leader Motorcycle Accessories accept?
CREDIT: We accept VISA, MasterCard and Discover (sorry, no American Express).
CHECK: We accept personal checks or money orders by special arrangement (please call).
PAYPAL: This is a secure way to pay for your order without using a credit
card. You must first create a PayPal account. For more information, visit www.paypal.com.
You do not incur any service fees when you use PayPal.
Do you offer
dealer/reseller/wholesale pricing?
Yes! For details about our Dealer program, send
or contact Tracey at 800-828-0844.
|
